FAQs | Dog Adventure Land

Where is the Salon?

You'll be able to find us at: The Salon Cog Road Sully CF64 5TD
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Do you have a license?

Yes! We are fully licensed with the Vale of Glamorgan Council. Also, insured with PetPlan Sanctuary.
Where are you based?

We have no physical address but we’re by Cardiff Airport on Port Road West, CF62 3BT
What happens when it's raining or cold outside?

We are an outdoor daycare centre but we have got shelters with heating for your dogs to use if they need too. We’ve found most of the dogs just love being outside with their friends.
Is my dog supervised by humans?

Yes. Our trained staff are always watching the dogs, engaging with them and giving them a cwtch. We NEVER leave any dogs unattended.
Can my dog attend DayCare?

Yes! All dogs are behaviour tested before being approved All breeds of dogs are welcome. Male dogs over the age of 1 will need to be castrated or chemical castrated and female dogs in heat will be unable to book for 3 weeks.
Are you flexible with bookings?

We try to accommodate all bookings, whether that's the same day every week or different days depending on your schedule. We manage all bookings online so you see what days you've booked, need to change days or cancel bookings. We do ask that 24-hour notice is given for all cancellations otherwise a full charge fee will apply.
Do I need to be home?

No, we only ask that someone is home on the first session just so a stranger isn't walking into their house. After that, we're happy to gain access to your property following your instructions.
What happens with muddy dogs?

All dogs will receive a rinse down before being loaded onto the dog taxi, if a towel is left out we will also dry them down on arrival at home.
My dog is a little naughty, will you accept?

Yes, we don't judge dogs on whether they can sit, lay down, and play dead. As long as they're sociable and friendly, we're sure they'd love being in daycare. All exercise areas are fenced off for all the naughty dogs that forget what recall is.